Learning the Skills
MILO T20 Blast
Frequently Asked Questions
MILO T20 Blast Parents
What is the cost?
The recommended retail price for a MILO T20 Blast program is $99 including GST, however some centres may charge a higher fee to cover additional costs to their program. Please contact the program deliverer at your preferred centre for further information.
How do I register?
You can register your child online on your laptop or mobile device by visiting the Club Finder and registering at your nearest MILO T20 Blast centre.
Where is my nearest centre?
You can register your child online by visiting the Club Finder.
What can I expect at MILO T20 Blast?
An example of what you can expect at a typical MILO T20 Blast session includes:
- Fun warm up games and activities
- Fun MILO T20 Blast modified games
- Skills Zone where your child can learn cricket based skills i.e. catching, throwing, bowling and batting
When does MILO T20 Blast start?
The start date and time is listed on the Club Finder. If there is no start date and time listed, please contact the program deliverer for up to date information.
What program should I select for my child?
As a guide:
- The MILO in2CRICKET program is for children aged 5 to 9.
- The MILO T20 Blast program is for children aged 7 to 12.
Find the most suitable program for your child here.
What should kids wear to MILO T20 Blast Programs?
As part of the program, your child will receive a MILO T20 Blast shirt and cap. These items (along with the entire participant pack) will be received shortly after the commencement of the program.
Who delivers the MILO T20 Blast sessions?
Each centre has a professionally trained MILO T20 Blast program deliverer who looks after administration and execution of the program. All parents are encouraged to get involved in MILO T20 Blast in various roles including Team Manager, Scorer, Umpire or Skills Zone assistant and no experience is necessary.
How do I pay the registration fee for MILO T20 Blast?
You can simply register and pay for the MILO T20 Blast program on your computer or mobile device. Please visit playcricket.com.au to register your child and pay via credit/debit card.
I’m having trouble registering and/or paying online
Visit Club Finder type in your postcode and choose to register at your local centre.
- Complete the registration form
- Review your child’s details and click submit
- Follow the payment prompts
If you are still having trouble registering and paying online, please contact the MILO in2CRICKET Helpdesk (1800 CRICKET).
I can’t select my school on the registration form.
All schools should be listed on the online registration form. Please ensure that the correct school name is entered including any apostrophes.
Can I pay for my children in one transaction rather than separately?
Each child needs to be registered individually.
Can I still register mid-way through the season?
You are able to register your child to begin mid way through a program, but please contact the program deliverer before completing the registration form to ensure there are enough sessions left to provide value for your child’s cricket development.
How long does a MILO T20 Blast session run for?
MILO T20 Blast sessions run for no longer than 90 minutes, but vary for each centre.
How long will it take for my child to receive their participant pack?
Participant packs will be distributed by your MILO T20 Blast program deliverer at your program venue. Please contact your program deliverer for further advice on when your child should expect their participant pack.
Is there a MILO T20 Blast that caters for special needs kids?
The MILO T20 Blast provides opportunities for all kids to participate and enjoy cricket in a fun and safe environment regardless of ability. Programs exclusively for kids with a disability are offered in most states and territories. To find out more, please contact the MILO T20 Blast Helpdesk on 1800 CRICKET.
Can I receive a refund?
Following registration and payment for the MILO T20 Blast program there are no refunds. The only exception to this is if your chosen MILO T20 Blast program gets cancelled by the program deliverer prior to the commencement date. If you have any further questions about refunds please contact the MILO T20 Blast Helpdesk by email at firstname.lastname@example.org.
Will my child get to participate during the lunch breaks of the International Test Series?
There are a number of opportunities for MILO T20 Blast centres throughout the season. Each state has different requirements for centres to be eligible to participate. Selected MILO T20 Blast program deliverers will be contacted during the season if they have met all eligibility requirements. For more information please contact the MILO in2CRICKET Helpdesk on 1800 CRICKET.
My child has never played cricket before. Will they be able to keep up with the other children?
MILO T20 Blast is a very inclusive program that can be picked up by children who may have never played cricket before, if you believe your child has natural coordination then they will be more than capable to participate in MILO T20 Blast. If you are still unsure most clubs have the option of FREE ‘Come and Try’ days at the start of the program for you to come and see if MILO T20 Blast suits your child. If your child is not ready for MILO T20 Blast they can start with MILO in2CRICKET or if they are ready to advance from MILO T20 Blast they can play junior club cricket.
Can parents get involved?
We encourage parents to get involved and enjoy the experience with their child and learn activities they can try with their child at home. When parents/guardians fill out the participant registration form online, they can tick whether they are willing to assist on-field or off-field. You can also contact your program deliverer directly to express your interest in assisting with the program.
Why are MILO T20 Blast rules and equipment modified?
MILO T20 Blast is a modified cricket program with softer, lighter equipment designed to allow kids to learn in a safe environment and better prepare them for junior hard ball club.
MILO T20 Blast Coordinators
How do I register my club as a MILO T20 Blast Centre?
To enquire about getting MILO T20 Blast set up at your club please contact the MILO T20 Blast Helpdesk via email at email@example.com or by phone on 1800 CRICKET (1800 274 25 38).
How do I order MILO T20 Blast centre equipment?
MILO T20 Blast is professionally delivered by your State and Territory field staff, they will have access to the necessary equipment to run the program.
Who do I contact if I am having trouble setting up my MILO T20 Blast Centre?
If you are having trouble setting up your MILO T20 Blast Centre, please contact the MILO T20 Blast Helpdesk via email at firstname.lastname@example.org or call 1800 CRICKET (1800 274 25 38).
I can’t or do not have access to my club’s MyCricket administration
If you are having trouble accessing your club’s MyCricket administration page please contact the MILO T20 Blast Helpdesk on 1800 CRICKET (1800 274 25 38).
I have forgotten my MyCricket administration ID and password
If you have forgotten your MyCricket administration ID and or password please contact the MILO T20 Blast Helpdesk on 1800 CRICKET (1800 274 25 38).
I need to change my MyCricket administration email address
If you need to change the email attached to your MyCricket administration ID please contact the MILO T20 Blast Helpdesk on 1800 CRICKET (1800 274 25 38).
My MyCricket administration account has been locked
If you need to unlock your MyCricket administration account please contact the MILO T20 Blast Helpdesk on 1800 CRICKET (1800 274 25 38).
How do I order MILO T20 Blast centre equipment?
MILO T20 Blast is professionally delivered by your State and Territory field staff who have access to the necessary equipment to run the program.
I am having trouble ordering my Team Manager Kit
If you need assistance ordering your MILO T20 Blast Team Manager Kit please contact the MILO T20 Blast Helpdesk on 1800 CRICKET (1800 274 25 38).
I am having trouble ordering participant packs
If you need assistance ordering MILO T20 Blast participant packs please contact the MILO T20 Blast Helpdesk on 1800 CRICKET (1800 274 25 38).
Who do I contact if I wish to flag my clubs interest in participating in MILO T20 Blast?
MILO T20 Blast programs are professionally delivered by Cricket Australia staff, if your club wishes to participate in a MILO T20 Blast program please contact your Regional Cricket Manager. For Regional Cricket contact information, please call the MILO T20 Blast Helpdesk on 1800 CRICKET (1800 274 25 38).
How do I register participants for my program myself?
We strongly encourage all MILO T20 Blast participants to register and pay online. This will eliminate the need to manually enter participant details into MyCricket. If you have participants that are unable to register online, please contact the MILO T20 Blast Helpdesk by emailing email@example.com or call 1800 CRICKET (1800 274 25 38).
How do I pay for the packs I have ordered?
MILO T20 Blast participants register and pay online with payments automatically processed and received by your State Cricket Association. If you have any questions regarding payment, please email the MILO T20 Blast Helpdesk at firstname.lastname@example.org or call 1800 CRICKET (1800 274 24 38).
How do I provide my clubs bank account details to MyCricket?
We ask that all MILO T20 Blast Deliverers or administrators discuss bank details with their clubs treasurer incase they have already registered bank details on MyCricket. If you require assistance please contact the MILO T20 Blast Helpdesk on 1800 CRICKET (1800 274 25 38).
How can I track the delivery of the packs I have ordered?
Once you have placed your order you will receive an email from DTY with Australia Post tracking information. If you can’t find your packs’ tracking details please contact the MILO T20 Blast helpdesk on 1800 CRICKET (1800 274 25 38).
My packs are missing items who do I contact to have the order rectified?
If you are missing items from your order you can log into the Order Management System and create a ‘support ticket’ using the support tab.
I think I am missing participant packs or part of my order?
If you haven’t received everything you ordered it may be worth waiting a few days as we cannot guarantee that Australia Post will be able to deliver all items at the same time. If they have not arrived within a few days of each other, please contact the MILO T20 Blast helpdesk on 1800 CRICKET (1800 274 25 38).
How do I create a support ticket for DTY?
You can create a DTY support ticket by visiting the Order Management System where you place your orders through MyCricket and click on the support tab.
How can I organise for my order to be express posted?
Coordinators have the option of requesting express post. You will need to agree to the terms and conditions and it will need to be paid for up front at a flat rate per 20 packs.
Why can I only place orders for participants that appear on the Order Management System?
Packs can only be ordered for participants who have registered for the program. By having all your participants register online this will remove any administration burden for coordinators as you will not have to chase up pack types or shirt sizes. This will also ensure that parents who register their children online will receive the exact pack they have requested.
How do I organise school visits to promote my centre?
School visits are organised through your Regional Cricket Manager. To acquire your Regional Cricket Manager’s contact details please call the MILO T20 Blast Helpdesk on 1800 CRICKET (1800 274 25 38).
Where do I get my promotional flyers and poster from for this season?
Where do I get my promotional flyers and poster from for this season?
This season all promotional material will be downloadable on the MILO in2CRICKET Centre Management section in MyCricket or the MyCricket Community website for you to edit for your specific centre and print at the club.
I have registered my child for the wrong program / wrong club and need to request a refund, how do I do this?
Cricket Australia will only consider a request for refund to the MILO T20 Blast or the MILO in2CRICKET program(s) in the following circumstances:
- The request for refund is made 7 days prior to the commencement of the registered program or if the program is cancelled at no fault of the participant;
- the participant has enrolled in the incorrect program and wishes to transfer to either the MILO T20 Blast or the MILO in2CRICKET program as applicable; or
- 50% of program sessions are cancelled by the registered MILO T20 Blast or MILO in2CRICKET centre due to inclement weather.
Please click here to read the full policy and instructions on how to submit a request.